Introduction and PID foundations
A block designed to provide an overall view of the platform and establish a shared understanding of its purpose and usefulness.
The Mallorca PID training programme supports the deployment of the Smart Destination Platform and enables municipalities, companies and entities in the tourism ecosystem to acquire the skills needed to use the platform, interpret indicators and apply tourism intelligence in destination planning and management.
The sessions combine practical formats, essential content and downloadable materials to facilitate flexible, useful and case-oriented learning from Mallorca.
The Mallorca PID Training Plan is structured on the basis of segmentation, which allows the contents, methodologies and levels of depth of the training to be precisely adapted.
Key recipients of Mallorca PID
Consell de Mallorca - Responsible Tourism Foundation of Mallorca
Municipal destinations
Companies
Academic field
Visitors
Residents
Others
Thematic blocks
Data
A block focused on the use, interpretation and management of data as a key tool for planning and decision-making.
Tourism intelligence
A block focused on the strategic application of data, turning information into useful knowledge for destination governance.
Mallorca PID manuals and guides are quick reference materials that support the entire training process. They are designed to offer clear explanations, practical examples and simple steps to use the platform's services on a day-to-day basis.
These resources reinforce the content of the online workshops and support self-directed learning for different audiences.
Guide 1 - Introduction to Mallorca PID Upload coming soon
Overview of the platform: what it is, how it is structured, and what services it offers. An initial guide that explains the purpose of Mallorca PID, its internal organisation and the main components that make it up.
Guide 2 - Indicators and dashboards Upload coming soon
This manual offers a clear guide to understanding the most relevant Mallorca PID metrics and using them in the daily analysis of the destination. It presents simple examples for interpreting trends, relating indicators and drawing useful conclusions.
Guide 3 - Mallorca PID use cases Upload coming soon
Real examples of how municipalities, companies and other agents can apply the services of the PID to solve specific needs. A practical overview of different use scenarios and their value in the daily management of the destination.
Mallorca PID webinars are online training sessions designed to offer each type of recipient a practical experience that is accessible from anywhere.
These sessions allow participants to learn in detail about the platform's services and functionalities, understand how to apply them in day-to-day work and resolve questions live with the technical team.
Workshops are organised by recipient profile so that each participant receives the most relevant information for their role within the tourism ecosystem.
Consell de Mallorca + FTRM
Workshop 1: PID services for island planning
Date: April 17, 2026
Recording: Coming soon
Workshop 2: Strategic indicators for island planning
Date: June 3, 2026
Recording: Coming soon
Local entities and municipal destinations
Workshop 1: PID services for territorial management
Date: May 5, 2026
Recording: Coming soon
Workshop 2: Data-based municipal reports
Date: June 10, 2026
Recording: Coming soon
Academic field
Workshop 1: PID services for research and analysis
Date: May 14, 2026
Recording: Coming soon
Business ecosystem
Workshop 1: How the PID works for companies: navigation, panels and applied reading
Date: May 22, 2026
Recording: Coming soon
Mallorca PID training pills consist of short and focused audiovisual content designed to explain specific concepts in a clear and accessible way for all users.
Their aim is to help users become familiar with Mallorca PID quickly, visually and accessibly, complementing the online workshops and manuals.
Each pill addresses a specific module or service, showing what it is for, what information it offers and how it adds value to the different actors in the tourism ecosystem.
What is Mallorca PID and how is it structured? Upload coming soon
Introductory pill explaining the mission of Mallorca PID, its general structure and how its main services and modules are organised.
Mallorca PID service catalogue Upload coming soon
Clear summary of all the services offered by the platform and the type of information that each service makes available to users.
Water cycle and waste module Upload coming soon
Shows how this module allows users to consult data linked to water consumption and waste management, and how it contributes to monitoring destination sustainability.
Mobility, transport and parking module Upload coming soon
Explains how this module helps analyse mobility patterns, transport flows and parking use to support access and movement decisions.
Tourism asset digitisation module Upload coming soon
Presents how tourism resources are digitised and how this information is integrated into the platform to improve the destination's tourism offer.
Flow and congestion measurement module Upload coming soon
Explains how high footfall and saturation areas are identified, and how this data improves the management of public spaces in the destination.
Accommodation module Upload coming soon
Explains the main indicators linked to accommodation supply and how they can be consulted from the module.
Event impact module Upload coming soon
Describes how this module analyses the effect of events and activities on mobility, destination actors and the use of space, providing useful data for municipal and business planning.
In this section you will find answers to the most common questions about Mallorca PID training, access to the online workshops, the availability of materials and the general operation of the platform.
This space brings together practical information to facilitate your participation in the training programme and resolve queries quickly and easily.
Yes, all training activities and materials are included within the Mallorca PID rollout.
Yes, although we recommend prioritising workshops aimed at your profile.
The sessions will be delivered in Spanish, with materials available in Spanish and Catalan.
Yes. Recordings of the workshops and training pills will be available soon in this same section.
No, all sessions are designed to be accessible regardless of previous level.
You can contact us through the portal contact page.